Foreign Trade Promoter of Costa Rica

The Foreign Trade Promoter of Costa Rica, hereinafter PROCOMER, through the website, may request personal and commercial information. Therefore, the use of the website implies that you acknowledge having read and accepted our Privacy and Security Policy, as well as our Terms and Conditions.

By accessing the website located at, and all the links to web systems contained therein (hereinafter referred to as the “Website”), owned by PROCOMER, the user agrees to follow and comply with the terms and conditions that will be specified below. In the event that the user does not agree with the terms and conditions of use, it is requested that they refrain from using the Website.


The purpose of this document is to define the regulations and minimum conditions for the application and interpretation of the services provided through the website by PROCOMER.


These terms and conditions apply to all users of the Website. In the event that new sections are added to the Website in the future, or specific services are provided, PROCOMER will consider them implicitly included in this document.

The Website may contain access to moderated forums where participants can express their personal opinions and engage in discussions on a wide range of topics. The content of these forums and any links included therein to external sites will not be reviewed, monitored, or approved by PROCOMER. PROCOMER acts as the publisher of the forum content or the sites accessible through them, but they are not authored by the Promotora.

The text and any other material posted in these forums represent the opinion of a specific author and do not correspond to PROCOMER. If, for any reason, you find the published information offensive, please notify the administration by emailing

The user agrees not to access, attempt to access another user’s account, forge, or attempt to forge their identity while using the site or any of the systems for which they have permission to access.


The user undertakes to properly understand and apply the operating instructions of the website. PROCOMER shall not be responsible for any consequences that may result to the user due to their lack of knowledge or misuse of the Portal.

PROCOMER will adopt security measures it deems appropriate for the website. Therefore, the user agrees to comply with the chosen security measures at all times, assuming responsibility for the use of the website and the adopted security measures.

PROCOMER shall be released from any liability for the consequences that may arise from the user’s application of the security measures.

Each user declares that they are aware and accept that they are obligated to have the necessary security systems and antivirus software for the proper functioning of the website.


Any expression of will or declaration made through the mechanisms provided by the website shall have full legal effectiveness, validity, and binding force.

PROCOMER is released from any responsibility for the misuse of the secret password or PIN, or any other cause attributable to third parties, regardless of the amount and origin of the services authorized through the website.
PROCOMER shall not be held responsible to third parties or parties for any failures within the business, including but not limited to delays, inaccuracies, lack of timeliness, incorrect delivery, or any other circumstances when the operation has been carried out following the user’s instructions. PROCOMER is not liable for any direct or indirect damages arising from the instructions or information provided by the user, regardless of the cause or reason that gave rise to such instructions.


In order to comply with the right to information established by Costa Rican laws, PROCOMER will guarantee the following to the user:

  • This Site, and any information or services related to it, are provided “as it is”, with no warranty that the information is accurate and timely.
  • PROCOMER, with regard to external sites, hereby disclaims any warranties, express or implied, regarding the accuracy, suitability, or completeness of a site, the information obtained, or the link. PROCOMER does not guarantee that these sites will function uninterrupted or error-free, or that they are free from viruses or other harmful components. The use of information obtained through these sites is at the user’s own responsibility.
  • Specifically, PROCOMER shall have no liability for any consequential, indirect, punitive, special, or incidental damages, whether foreseen or unforeseen (including, but not limited to, claims for defamation, errors, loss of data, or interruption in data availability), related to these terms and conditions, the use or inability to use a site, or any postings made by the user on this Site, or their reliance on information obtained on or through a site.
  • Information regarding modifications to the conditions and terms governing the provision of services on the website.
  • It is not an obligation for PROCOMER to enable all the services it offers, and therefore, it reserves the right to expand or reduce the number of services provided through the website at any time, including the possibility of disabling the


It is the duty of all individuals or organizations using the services of the website to adhere to the terms and conditions stated herein. In addition, it is expressly prohibited to use the site for the following purposes:

  • The organization of activities for organized political parties.
  • Content that defames or threatens other individuals.
  • Statements that can be considered fanatical, hate speech, racially offensive, or that infringe upon human rights.
  • Content discussing illegal activities with the intention of committing them.
  • Content that infringes upon the intellectual property of others, including but not limited to copyrights, trademarks, or trade secrets.
  • Material containing language or images that can be considered vulgar or obscene.
  • Advertising or any other form of commercial request.
  • Material protected by copyright or any other legal rights, such as software, graphics, text, photographs, sounds, videos, and music, cannot be posted on the site without the express authorization of the owner of that material.


The Privacy and Security Policy of PROCOMER applies to the collection and use of information that you provide to us through the website. This information will be used, stored, and analyzed solely by PROCOMER in fulfillment of its purposes.

PROCOMER of Costa Rica utilizes automated systems for the detection and prevention of cyber attacks, minimizing the possibility of suffering damages or alterations to the information available on the website. These systems enable the generation of reports and logs of unauthorized access to and from the site. In the event of any violations, the account will be closed accordingly.

The information provided will be used for the purpose for which it was supplied, as well as for storage, analysis, and other purposes authorized by these terms and conditions. PROCOMER respects your right to privacy and will not disclose personal information of its users to third parties without their consent, unless required by applicable laws.


The logo, name, trademark, design, and all graphics identifying PROCOMER within the site belong to PROCOMER. The use, reproduction, copying, or redistribution of them without the written permission of PROCOMER is prohibited. All other trademarks appearing on the site belong to their respective owners, and the use, reproduction, copying, or redistribution of them without the express permission of their owner is likewise prohibited.


In consideration of the user’s agreement with the Terms and Conditions contained herein, the Promotora del Comercio Exterior de Costa Rica will provide the user with an access key (for the sections that require it), which is personal and non-transferable, and its use is the sole and exclusive responsibility of the user.


The user agrees to use the Site only for lawful purposes. In the event of agreeing with the above, if a third party makes any claim, including but not limited to the claim that any material posted on the site is illegal, it is the user’s responsibility to determine whether the material in question complies with applicable laws. In addition, the Promotora del Comercio Exterior de Costa Rica has the right to remove material from the site, block access, or take any other action with respect to the posted material, at its discretion, although it is not obligated to do so. The user may not use the Promotora’s technology resources to distribute unsolicited advertising or any type of promotional material.


The site may contain links to websites outside of the site’s domain. The content of these websites is the responsibility of their respective owners, and PROCOMER does not guarantee or endorse such content.


The terms and conditions stated here shall remain in effect indefinitely.